How quickly do you respond to calls in Excelsior?+
Emergency calls jump the queue โ we aim to have someone stabilizing an active leak in Excelsior the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
We give every Excelsior customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in Excelsior, MN?+
Yes โ Big Toms Roofing is fully licensed to perform Emergency Roof Repair in MN, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What emergency roofing services are available in Excelsior?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away โ we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Can you help with my storm damage insurance claim?+
We regularly coordinate directly with insurance adjusters across Excelsior, MN and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Excelsior home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
Do you install metal roofing or just shingles?+
Our Excelsior crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems โ we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Do you offer a warranty on your roofing work?+
Every Emergency Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
How much does a roof inspection cost?+
We do these regularly for Excelsior homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Do you serve areas outside Excelsior too?+
We serve Excelsior and the surrounding communities throughout Excelsior, MN โ see the coverage section below for the specific zip codes and nearby cities we handle regularly.
